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Why do I have to create an account before purchasing?
We do not sell physical products that are shipped to you, but access to content on the website. In order to provide you with this access, as well as to prevent access for unauthorized users, we require you to have an account with us so that we can ...
Will my membership(s) automatically renew when it expires?
No, we do not automatically renew memberships. You will lose access to any content associated with a membership when it expires. If you still need access to content after expiry, you will need to purchase another product that provides access to the ...
I cannot access a course or exam and I have a valid membership.
Please ensure that you are signed into your account. If you are not signed into your account, then our software cannot tell that you have access and will prompt you to purchase access. If you have recently purchased access to a course or exam, your ...
How do I sign up?
If you do not have an account, you will be able to create a new account when making your first purchase or sign up from the Sign In page. Once you are at the checkout page and are not signed in with an account, you will see a form asking you to ...
How do I purchase a course or exam?
Use the navigation menu to navigate to the course or exam that you want to purchase. They are listed in the navigation menu under the following headings: Courses/Exams → Jurisdiction → Qualification → Course. Examples of these are: Jurisdictions: ...