Will my membership(s) automatically renew when it expires?
No, we do not automatically renew memberships. You will lose access to any content associated with a membership when it expires. If you still need access to content after expiry, you will need to purchase another product that provides access to the content. We do not automatically renew memberships so that we avoid charging you for something you may have forgotten to cancel.
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I cannot access a course or exam and I have a valid membership.
Please ensure that you are signed into your account. If you are not signed into your account, then our software cannot tell that you have access and will prompt you to purchase access. If you have recently purchased access to a course or exam, your ...
Cancel a pending order
If you changed your mind while paying for an order, it will go into a "pending" state. You can safely ignore this and place a new order for the products that you want to purchase. Our system will automatically clean up old pending orders. We have to ...
How do I sign up?
If you do not have an account, you will be able to create a new account when making your first purchase or sign up from the Sign In page. Once you are at the checkout page and are not signed in with an account, you will see a form asking you to ...
Move from MorzAviation
We’re growing and have reached the limitations of what we could do with the MorzAviation platform hosted at https://www.morzaviation.com. As such, we have developed a brand-new platform and brand which has been available for some time here at ...
Common sign-in issues
You may have issues signing into your account due to prerequisite steps you need to take such as: Confirming your email address Accepting the Terms of Use Confirming Your Email Address After signing in with a correct User Name or Email Address, and ...